There are many businesses out there that are very large, well-known and faceless. There are so many companies where people have no
idea who is at the top of the company. With these suggestions from
Ronn Torossian, CEO of 5WPR, every business can make their large/faceless business into a business that has a personality and can relate to and connect with people.
Use Social Media
Businesses tend to shy away from social media because they ask their employees to shy away from social media. There are many things that people can do on social media that will get them in trouble. However, social media is the place where many businesses can humanize themselves through their interaction when the customer in this arena.
When using social media to make the most of the company's image, the company can interact with its customers through social media in a very informal way. Whether the company is having someone manage the account or the CEO of the company (i.e. Henry Swieca) or keeps their own social media account, the customer is going to feel comfortable with the business because they can interact with the business in an informal way.
Using social media to interact with the customer is the best way for the customer to get to know the company while the company is also allowing the customer to get know people at the highest office of the company in ways they wouldn't have been able to back in the day.
Make The CEO A Face
There are many companies that have put their CEOs right out front of their business and ensured that the business had a face that people could recognize. Even without the use of social media, the company can put their CEO in their marketing and make it easy for the customers to know who is in charge. Even if the customer is never going to meet these executives, they are still going to feel much more connected to the company.
Companies like Wendy's and Men's Warehouse have gone to great lengths to give their company a face, and it resulted in their overwhelming success.
Then making a company more human and more personable through the use of social media and making the executives the face of the company, a faceless company can become more successful, more personable and more profitable all at the same time. These strategies change business practices and make customers more comfortable with the business.
Use Social Media
Businesses tend to shy away from social media because they ask their employees to shy away from social media. There are many things that people can do on social media that will get them in trouble. However, social media is the place where many businesses can humanize themselves through their interaction when the customer in this arena.
When using social media to make the most of the company's image, the company can interact with its customers through social media in a very informal way. Whether the company is having someone manage the account or the CEO of the company (i.e. Henry Swieca) or keeps their own social media account, the customer is going to feel comfortable with the business because they can interact with the business in an informal way.
Using social media to interact with the customer is the best way for the customer to get to know the company while the company is also allowing the customer to get know people at the highest office of the company in ways they wouldn't have been able to back in the day.
Make The CEO A Face
There are many companies that have put their CEOs right out front of their business and ensured that the business had a face that people could recognize. Even without the use of social media, the company can put their CEO in their marketing and make it easy for the customers to know who is in charge. Even if the customer is never going to meet these executives, they are still going to feel much more connected to the company.
Companies like Wendy's and Men's Warehouse have gone to great lengths to give their company a face, and it resulted in their overwhelming success.
Then making a company more human and more personable through the use of social media and making the executives the face of the company, a faceless company can become more successful, more personable and more profitable all at the same time. These strategies change business practices and make customers more comfortable with the business.